Shipping Policy
Wildlife Fine Art Limited Editions and Original Artwork
Free Australia Wide Shipping
Free International Shipping
Free Insured Shipping Worldwide.
Payments are Securely Processed via Paypal
Production Time
All artworks are custom printed and framed to order.
Shipping Locations
We offer free insured shipping worldwide.
Your artwork will be carefully packaged and delivered directly to your door, wherever you are in the world.
Shipping Costs
Shipping is free on all artworks worldwide.
Delivery Timeframes
Orders are shipped within 5 business days from the date of your order.
For Australian orders:
Delivery is typically completed within 14 days (2 weeks) from the date of your order.
For international orders (including Canada, UK, Europe, USA, and most other countries):
Delivery times vary depending on your country, local postal services, and customs processing. We generally recommend allowing up to 26 business days for international delivery to accommodate potential delays.
For orders to Hong Kong, Japan, Jordan, Saudi Arabia, and the United Arab Emirates:
Due to longer shipping and customs processing times, please allow up to 30 business days for delivery.
You will receive tracking details once your artwork ships so you can follow its progress.
International Orders (Including United States Buyers)
All international orders, including shipments to the United States, may be subject to import duties, taxes, and customs fees upon arrival in the destination country. These charges are not included in the purchase price and are the responsibility of the buyer.
As an Australian-based business, we do not collect or remit sales tax or VAT for international orders at the point of sale. The importing country’s customs authorities will assess any applicable duties or taxes, and these will typically be payable before delivery.
For customers in the United States, this means sales tax is not charged at checkout. Any import-related charges, if applicable, will be processed by US customs and the shipping carrier at the time of entry.
Please note:
Import policies vary by country and by artwork value. We recommend contacting your local customs office if you require detailed information on potential import duties or taxes prior to placing your order.
More Information
How is the artwork shipped?
The artwork is bubble wrapped and shipped in custom made, double wall cardboard packaging using a courier service.
All work is insured against loss or damage.
How can I track my order?
You will be emailed your tracking number when your order has been dispatched.
Returns & Exchanges Policy
Each artwork is custom printed and carefully prepared to order. As such, all purchases are considered final.
However, in the unlikely event that your artwork arrives damaged or defective, we will replace the piece at no additional cost to you. To maintain the integrity of our strictly limited editions, the original defective print and frame must be returned to us or arranged for collection before a replacement is issued.
Please note: Any replacement or exchange is provided only for defective or damaged items. We do not accept change-of-mind returns or exchanges.
Note: Simone Cull Photography complies with Australian Consumer Law, Canada’s consumer protection standards, and the UK’s Consumer Contracts Regulations. We accept returns or provide replacements for items that arrive defective, damaged, or not as described, in accordance with these local regulations.
Contact Us
Email Address: contact@simonecull.com
We will endeavour to reply to you within 48 hours.
If you have any questions please do not hesitate to contact me.